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TDMWeb · 15th March 2004

It depends who you are comparing with. We would never ever keep someone waiting for 15 mins, customers get to speak to someone who can help then right away. Phone is usually picked up after 1-2 rings.

Now, if you are comparing with large companies who spend their money advertising on every other page in certain internet mags, well that's different.

15th March 2004	#6 (permalink)
TDMWeb Certified Host TDMWeb About My Company! Join Date: Jan 2004 Location: London Posts: 488	It depends who you are comparing with. We would never ever keep someone waiting for 15 mins, customers get to speak to someone who can help then right away. Phone is usually picked up after 1-2 rings. Now, if you are comparing with large companies who spend their money advertising on every other page in certain internet mags, well that's different. __________________ Chris at TDMWeb.com Windows & Linux hosting and fully managed dedicated servers with great customer service! UK-based but serving the world... (VAT No: 474698684)