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We currently have a minimum of 12 customer support operatives, and 4 technicians available at all times.
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That's quite a large set-up for a host that I've never heard of, good luck with it all.
As some of our customers phone up and ask for "old Robbo" etc, it might confuse both our customers and your staff if we used your system
We're also currently trying to find a decent 0845 telco provider and 0871 will just be a step in the wrong direction.
