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Old 29th November 2005   #1 (permalink)
niyogi
The lights are on
 
Join Date: Nov 2005
Location: Houston, TX
Age: 28
Posts: 38
niyogi is on a distinguished road
SupportTrio, Kayako, or Cerberus?

Well, we've always been renegades when it comes to using helpdesk software. That means we've managed to stay away from Cerberus and Kayako because they are "popular". Instead, we've been using SupportTrio which also some powerful stuff.

Question is: have you of you folks used SupportTrio and had a reason not to go with it?

For reference, have a look at:

http://www.supporttrio.com.

Cheers,
Roj
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