Karl

We use DeskPro for support and HSphere to do our billing, although for dedicated and colo customers we have just purchased ModernBill - which also includes helpdesk I believe.

__________________
Karl Austin :: Owner :: KDA Web Services Ltd. :: UK Web Hosting and Servers
0800 542 9764 :: Company: 04114724 :: VAT: GB 842 9597 81
"Individual Solutions for Individual Customers" - Call us today for free

Only two things are infinite, the universe and human stupidity, and I'm not sure about the former. - Einstein