20th June 2003
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#7 (permalink)
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 VIP Host
Join Date: Mar 2002
Location: London, United Kingdom
Age: 39
Posts: 4,856
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| QUOTE (jonny_b @ Jun 19 2003, 04:05 PM) | you couldnt offer it in the UK at a price people would pay and expect to survive....
its ok with bobcares cause its a sweat shop with people earning 2k / year......
If you are thinking of something like this, make sure you do it / hour rather than / ticket....i've solved tickets before that have taken hours / days to resolve!! 
Cheers, [/b][/quote]
I just spent the best part of 3 days tracking down a mail relaying problem, only affected aol dila-ups and *evenntually* required a bit of tweaking to a sendmail.cf file [not the simplest thing to get to grips with]
So if someone had offered to do that for me for £25 I'd have jumped at it
An idea I had *ages* ago was to get a few hosts together, get an office @ or near Redbus, get a couple of techsupport staff and share the costs, based on number of jobs from each "part-owner" of the support business.
Never got around to drafting up the docs .... maybe in a few weeks on a becah somewhere ,...
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