Telephone redirection services

Jim · 9th March 2004

Hi,

Can anyone provide any links for good places to get a UK phone number along with redirection services. There's a ton of providers on google and it's pretty difficult to pick the 'hot' from the 'not' so thought I'd ask here.

It must have the following features:

- ability to set different numbers to redirect to (either in series or at different times of day)

- ability to redirect to international (mainly US) number at no extra cost to caller

- ideally the ability to redirect to cellphone too as some require the lines to be landlines (not as important)

This will be very low usage number so I'm looking more towards higher rate per minute and low monthly fee rather than vice verca. I would also like (as stated above) and additional fees for international redirection to be added to our bill and not the phone bill of the caller which should be a set rate (either local, national rate, whatever).

Thanks!

Cameron Gray · 9th March 2004

There are some which are pretty good. We used Call Sciences, but they have somehow screwed up our account. Up until they did this is was great we've used them for four years, but will be moving. CallMinder or Callagenix looks good.

othellotech · 9th March 2004

we use callagenix on 0871 277 6875 (give it a try - option1 is fun)
click here ... CallaGenix and get a free trial

edb49 · 9th March 2004

Here here on CallaGenix Rob... we use them too. Really good system, maybe a little on the user-unfriendly side but since my history is in programming I'm fairly happy with it.

They charge 50p/day+any call charges (to non-UK lines or mobiles.)

Jim - if you're looking for a decent voice artist we got ours done by a guy who did quite a bit of BT business stuff, you can see what it's like by calling 0870 141 7149. I can dig his details out for you.

Box-Matt · 9th March 2004

Quote:

Originally Posted by othellotech

we use callagenix on 0871 277 6875 (give it a try - option1 is fun)

ooo... I do like your option 1 network status thingy rob.

I want one!

James[UH] · 9th March 2004

THIS USER HAS BEEN GAGGED BY THE FORUM HOSTS FOR SPAM OR BREAKING THE RULES...
User will be ungaged in around 91 hours from this post.

Box-Matt · 17th March 2004

Following on from Rob’s excellent idea of the telephone based network status report, we are trialling a new text system (mobile phone based).

Customers can text “box (space) status” to 83248. They will then receive a text back within a few seconds/minutes giving details of any current network issues.

You are welcome to test it (will cost you 25p + normal network charge)

robk · 18th March 2004

Quote:

Originally Posted by Box Websites

Following on from Rob’s excellent idea of the telephone based network status report, we are trialling a new text system (mobile phone based).

Customers can text “box (space) status” to 83248. They will then receive a text back within a few seconds/minutes giving details of any current network issues.

You are welcome to test it (will cost you 25p + normal network charge)

We got a free voucher from Easily.co.uk for iTAGG as well

Box-Matt · 18th March 2004

Quote:

Originally Posted by robk

We got a free voucher from Easily.co.uk for iTAGG as well

We got a couple

robk · 18th March 2004

Quote:

Originally Posted by Box Websites

We got a couple

Did you order online? Their site seems to be Mozilla Firefox and Netscape Navigator incompatible.

No one appears to answer the phone either.

Box-Matt · 18th March 2004

Quote:

Originally Posted by robk

Did you order online? Their site seems to be Mozilla Firefox and Netscape Navigator incompatible.

No one appears to answer the phone either.

Worked OK with IE6.

Jim · 13th August 2004

Only just remembered about this but thanks for the tips guys

I agree that the CallaGenix is user-UNfriendly so around the time of this topic I emailed their sales with a brief description of what was wanted and asked for their suggestion on the best service. I got a rather abrubt reply back basically saying everything is on the website so look there- basically no help whatsoever which put me right off them.

They seem to be able to offer what I need though (from what I can gather on their site) and I can't find anyone comparable so may give them another try.