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Thread: Anyone offer per ticket support?

  1. #1

    Anyone offer per ticket support?

    Hi Guys,

    We are looking for an organisation that can offer hosting support on a £ per ticket basis. Ideally we want a company that covers multiple hours, and so dealing with an individual is not ideal.

    There are alot of companies that offer per ticket prices, but they have a monthly fee as well or you buy tickets in bulk that expire each month.

    In summary we want :-

    - A company that offers support 24/7
    - Per ticket prices
    - No expiry date on ticket purchases
    - No monthly fee

    We do not want any added extras. Nothing complicated, just a simple price per ticket.

    Can anyone suggest any companies that do this?

    Thanks

  2. #2
    Certified Standard Host
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    What platform?
    Andrew Cranson, Director of Operations & Parallels Specialist
    Layershift :: UK & US hosted Domains, Shared, Reseller, VPS, DDS, Dedicated, Managed, Collocation
    WizzVPS.com :: UK's Cheap VPS provider Instant Setup, 24x7 support, Several Linux OS's, instant reboots/reinstalls
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    Unlike many providers, we offer True 24x7 Technical Support - peace of mind around the clock!

  3. #3
    Certified VIP Host
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    othelloRob is on a distinguished road
    cant think of *any* that woudln't want a monthly fe and a per-ticket amount sorry
    Rob Golding Othello Technology Systems Ltd AS29527 Company#03894981 VAT#GB-782561410 Tel:0871 277 6875
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  4. #4
    Plesk & Cpanel/WHM

  5. #5
    You can try etechsupport.net
    I've heard they are very good.

    Also bobcares.com or .org (not sure), they are supposed to be good, but they are $$$.

  6. #6
    We used bobcares a couple of years ago and had a bad experience. We decided after that to build our internal support team which is what we've done and is working well.
    Matthew Russell
    Tea Boy
    Voxtreme UK Limited
    Deano ! says:
    an i dont care if i look like a hair dresser their always styleish

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