Thread: Setup fees

From my experience, they just put customers off - although if you offer a 30 day money back guarantee, and the client cancels on the 29th day, then you will have lost the money for that month, yet had to pay bandwidth fees for that client, so setup fees are often used to counteract this.


Regards
Matt

Ya but if you offer a 30 day money back guarantee you should give ALL the money back

You know this is the type of topic that we could debate for days. The fact is that hosts that charge setup fees are going to be for them and the ones that don't are going to be against them.

I think setup fees are a must!

Especially on dedicated servers, the time it takes to prepare a dedicated machine, allocate a switch port, add the graphing to MRTG and get a few IP's sorted justifies it alone

If nothing else, it helps pay for the price of hardware that much quicker!

Cheers,

Yeah, for dedicated servers they are a must (For some reason when I first read this thread I just assumed you were on about vhosting, didn't see the forum it was in).

So yes they are a must, puts people of asking for a server, then backing out two weeks later so you are left with hardware to shift (not that it should be too difficult).

Absolutely, you can offer customers a lower monthly price if you charge them a setup fee, which will be more attractive to them.

What about setup fees on colo?