How S*** Can DediWow / VPSWow Get???

breezhost · 13th September 2008

A few weeks ago i purchased a VPS. It was from VPSWow. From the first day we were getting downtime all the time. We submitted a paypal dispute requesting our money back. VPSWow came to us saying "If you cancel the PayPal Dispute we will get you a Dedi Server." So thats what we did. They said upto 72 Hours setup. Well it came to 1 Week. O' Bummer. Then we had issues with Cpanel and WHMCS Licenses, that we paid for through DediWow. We still have not recieved these licenses. Now they are saying if we submit a paypal dispute they will charge us Admin Charges of $50 and also cancel our Dedi and Format the HDD.

What are we supposed to do.
They have took alot of money from us and there is nothing we can do.

Help Us.

PS, Never Use DEDI WOW or VPS WOW!!!!!

TwiiCe · 13th September 2008

If i was you id open the dispute and win it then just get the f**k out of there ;D

vpsWOW · 13th September 2008

Quote:

Originally Posted by TwiiCe

If i was you id open the dispute and win it then just get the f**k out of there ;D

It is quite strange that the registed e-mail on the OP's account begins with twiice

MK Hosting · 13th September 2008

I would say your only option is move provider. I wouldn't continue to use them if I was you.

breezhost · 13th September 2008

Dont worry we wont be doing. The thing is they have got around £70 out of us and we cant get it back.

vpsWOW · 13th September 2008

Quote:

Originally Posted by breezhost

Dont worry we wont be doing. The thing is they have got around £70 out of us and we cant get it back.

This also is incorrect, your service cost was £52.00GBP per month. Once post is approved, a full explanation of these results will be visible.

breezhost · 13th September 2008

Yes £52 But now £60 now you tell us we have to pay more renewal fee for you "Managment Fees" even though you get it from another company and resell to us :S

TwiiCe · 13th September 2008

"This also is incorrect, your service cost was £52.00GBP per month. Once post is approved, a full explanation of these results will be visible."

That's bullsh!t, they have scammed us out of loads of money, here is my records from the billing centre (this excludes the current dedicated server as it was NOT added to the billing centre)[/b]

06/09/2008 Intel Celeron 3.0GHz
blobby.****.com 06/09/2008 £35.00 GBP
30/07/2008 Intel Pentium D 2.8GHz
breez.****.com 30/08/2008 £50.00 GBP
31/08/2008 Chris Ball - £55/mo Quote
breez.****.com 01/10/2008 £55.00 GBP
27/08/2008 Chris Ball Quotes
breez.****.com 27/09/2008 £12.00 GBP

Also on top of this was the £5 they made us charge for the so called free dedicated server we were getting if we canceled the dispute. This ended up at £157.00.

vpsWOW · 13th September 2008

Quote:

Originally Posted by breezhost

Yes £52 But now £60 now you tell us we have to pay more renewal fee for you "Managment Fees" even though you get it from another company and resell to us :S

We do not resell our services. Our IP's trace directly back to the datacenter where the servers are located. For the VPS, the cost was £52.00 per month with the additions, and then for the dedicated server you were told £40.00 (VPS base cost) to cover dedicated as licenses had already been paid for. To cover the growing exchange rate issues and PayPal coverage fees, the price was upped by £5.00 to £57.00 GBP

@TwiiCe - So you two both happen to register around the same time then?

breezhost · 13th September 2008

Bull S***

TwiiCe · 13th September 2008

Quote:

Originally Posted by vpsWOW

This also is incorrect, your service cost was £52.00GBP per month. Once post is approved, a full explanation of these results will be visible.

That's bullsh!t, they have scammed us out of loads of money, here is my records from the billing centre (this excludes the current dedicated server as it was NOT added to the billing centre)

06/09/2008 Intel Celeron 3.0GHz
blobby.****.com 06/09/2008 £35.00 GBP
30/07/2008 Intel Pentium D 2.8GHz
breez.****.com 30/08/2008 £50.00 GBP
31/08/2008 Chris Ball - £55/mo Quote
breez.****.com 01/10/2008 £55.00 GBP
27/08/2008 Chris Ball Quotes
breez.****.com 27/09/2008 £12.00 GBP

Also on top of this was the £5 they made us charge for the so called free dedicated server we were getting if we canceled the dispute. This ended up at £157.00.

vpsWOW · 13th September 2008

06/09/2008 Intel Celeron 3.0GHz
blobby.****.com 06/09/2008 £35.00 GBP
This server was cancelled by yourself. You haven't lost money with this one by out fault, you chose to cancel the service.

30/07/2008 Intel Pentium D 2.8GHz
breez.****.com 30/08/2008 £50.00 GBP
This server was cancelled by yourself. You haven't lost money with this one by out fault, you chose to cancel the service.

31/08/2008 Chris Ball - £55/mo Quote
breez.****.com 01/10/2008 £55.00 GBP
You upgraded to this from your original £12.00/mo package.

27/08/2008 Chris Ball Quotes
breez.****.com 27/09/2008 £12.00 GBP
You upgraded from this package.

Your packages were either upgraded or cancelled by your own choice. We are not the reason for you cancelling these services listed, you chose to cancel them, on most occasions it was because you could not afford the renewals.

TwiiCe · 13th September 2008

Well for this dedicated server it went from £45 to £60 so no i couldnt afford that

vpsWOW · 13th September 2008

No. For this dedicated server, it went from £55.00GBP to £60.00GBP. When you changed to a dedicated server you were told you could use the base VPS cost (£40.00GBP) for the dedicated server. The WHMCS license and cPanel/WHM VPS license still stands on top of this cost.

vaserv · 13th September 2008

Strange as Chris Ball said ""I have been with vpswow for just over one month now, the support has been prompt and the cPanel vps suits the needs of my hosting business." (from their webpage)