Thread: Charity Hosting UK - help

Hi everyone, hope you can help

I set up my domain and hosting through Charity Hosting UK who have recently disappeared from the face of the earth(assumed bankrupt). So.... ok maybe i picked the wrong company. So I set up hosting with QiQ and attempt to change the name servers to the new host. The domain is registered through 1&1 so I contact them and they tell me I can't change it because the account holder (the Charity Hosting UK owner) has outstanding bills and the account has been frozen.... but my domain is registered in my name and I paid for 2 years starting Nov 05. How is this fair and how can I get around this problem without splashing out cash which my charity doesn't have?

I'm pulling my hair out , please help

Ross

Thanks for the reply

I am the registrant for the domain according to WHOIS. I have a certificate from nominet confirming registration until Nov 2007.

I don't understand how they can freeze my domain? I've paid!

Waiting for it to expire is not an option

More help needed please?

Thanks again

Ring 1&1 or Nominet directly and explain the issue, they could change the IPS tag for you to move to a new provider, they should be able to help if you have a Nominet Certificate...

OK I have phoned 1&1 and spoke to 4 people and they have now agreed to make the changes. I have learnt that there are loads of charities in the same boat as me. I was told to email transfer@1and1.co.uk with my new name servers.

Thanks for the help everyone.

Ross

1&1 have now refused to transfer my domain. There are 24 other charities locked in Tom Coppin's account with 1&1 and outstanding bills amout to a mere £35. It is going to cost me £15 to transfer the domain through nominet and i'm not impressed with 1&1. I am the registered owner of my domain and i have no outstanding bills so how can they block my domain??

wot a mess