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Old 24th December 2008   #1 (permalink)
 
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VoIP providers

Hi,
Just wondering who people are using for VoIP these days?

At the moment I'm using:
1) Voiptalk - They're causing me huge headaches at the moment and only allowing me to have 2 concurrent calls (in+out) and want £25/month to increase this to 5 calls. Since I'm only really bothered about the outbound this seems excessive.
2) Gradwell - They've been better of late but I'm still not too trusting of them for call quality.

I've asked around which led to voip.co.uk and KeConnect but neither seem to let you sign up on line or really describe the service with full call costs etc.

So anyone use/know of any other providers that'll let me make a reasonable amount of outbound calls, 5 would do fine (and yes I have considered signing up for another account with voiptalk but that would be a pain to keep paying them all)?

I've looked at Enta before but they still seem to terminate in Telford which adds more latency and quite a few hops.

ChrisB.
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Old 24th December 2008   #2 (permalink)
 
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We use Gradwell, but they've gone through another patch where I'm not all that impressed again TBH.
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Old 24th December 2008   #3 (permalink)
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Given the competitive nature of conventional telecoms, does VOIP really give enough of a saving for a small/medium business? I'm curious, as I'd not have thought it worthwhile except for largish operations.
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Old 24th December 2008   #4 (permalink)
 
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Does for us, as we make 1000s of minutes of calls between people on our vPBX each month - which costs us nothing (other than a little bandwidth). Not to mention the flexability it gives us, for very low cost.
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Old 26th December 2008   #5 (permalink)
 
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We use AQL for our IAX trunk - never had any problems.
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Old 27th December 2008   #6 (permalink)
 
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I know the chaps at AQL well and can heartily recommend their service. They have real break out to PSTN and don't fanny around passing off to other VOIP providers to save 0.0000001 per minute... If you need some contacts, let me know.
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Old 28th December 2008   #7 (permalink)
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We're using voip.co.uk and happy with them... There has been talk internally of moving to AQL, but it's just a matter of porting our numbers around which will be the hassle.
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Old 28th December 2008   #8 (permalink)
 
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another vote for AQL, very helpful and a good quality service
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Old 30th December 2008   #9 (permalink)
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Anyone used sipgate.co.uk?
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Old 30th December 2008   #10 (permalink)
 
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Used sipgate a long time ago, but always found Gradwell much nicer.

Will be testing the AQL stuff once I get a moment.
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Old 30th December 2008   #11 (permalink)
 
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Sipgate weren't great when we tried them, think we still have a number with them, v. v. rarely gets used though, our biggest problem was with outgoing calls via them.
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