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Old 28th December 2008   #1 (permalink)
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eUKHost - Down?

I have a dedicated server with eUKHost which is down. Their website seems to be down also. Anyone else having problems?
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Old 28th December 2008   #2 (permalink)
 
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Problems with eUK Host...

I'd say try searching google for the swathes of people with issues with eUK Host, but that wont help you now will it.

What's your site address?
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Old 28th December 2008   #3 (permalink)
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Does it matter what my site address is? The fact that their site is also down looks odd.
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Old 28th December 2008   #4 (permalink)
 
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Does it matter?

If you want anyone here to help / check then yes.
Their site might be hosted on a separate network / host / provider / country.

Good luck with it.

Enjoy yourself.

J
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Old 28th December 2008   #5 (permalink)
 
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Network issues at BSQ by the looks of it. We're seeing issues on connectivity over to there also.
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Old 28th December 2008   #6 (permalink)
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Im on a reseller account with Eukhost, and had a text saying my sites were down at 16:40, everything to do wth Eukhost is down, looking a little worrying , altho knowing them, there are working their balls off getting the situation sorted out.

Last edited by simplewa; 28th December 2008 at 04:25 PM.
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Old 28th December 2008   #7 (permalink)
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Bsq?
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Old 28th December 2008   #8 (permalink)
 
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Blue Square,

The datacentre out in reading where your server eUKHost Server is likely hosted.
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Old 28th December 2008   #9 (permalink)
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Same here, a dedicated server has gone missing, altogether with eukhosts servers..
Tracing from uunet routing stops at p64-2-0-0.r23.londen03.uk.bb.gin.ntt.net (129.250.4.104) 67.722 ms 67.706 ms 67.685 ms
Request time out


Tracing from oteglobe stops there

11 80 ms 82 ms 160 ms te5-1.telehouse-east2.core.enta.net [87.127.236.98]
12 * * * Request timed out.



Even their phones are down, even though it would be due to too much traffic.....

Its also here
http://www.webhosting.uk.com/forums/...ork-issue.html

Last edited by netblues; 28th December 2008 at 04:52 PM.
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Old 28th December 2008   #10 (permalink)
 
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Quote:
Originally Posted by netblues View Post
Even their phones are down, even though it would be due to too much traffic.....[/url]
Or they have put all their eggs in one basket and host all of their services (website, phones, clients etc) from the same location which is plain stupidity
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Old 28th December 2008   #11 (permalink)
 
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Quote:
Originally Posted by aXeR View Post
Or they have put all their eggs in one basket and host all of their services (website, phones, clients etc) from the same location which is plain stupidity
Tsk Jon,

Stop talking sense
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Old 28th December 2008   #12 (permalink)
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Its irrelevant if it is in one site or in several. If my server is on the one affected then everything else is irrelevant.
On the other hand, a big datacenter has better redundancy (including staff) than a small one.
It seems it is a network issue.
Lets see how fast it will be fixed and what measures will be taken so as not to happen again....
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Old 28th December 2008   #13 (permalink)
 
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You missed the point, Jon was talking about their phone system being down, and positing that this was due to it being run on VOIP from their primary DC.. which logic dictates is a very silly thing to do.. given that, like now, in the event of an issue, not only is your network down, but so is any method your customers have of contacting you.

I hope you guys get a satisfactory resolution to this, and would remind you all to check your SLA and claim any credits due!

J
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Old 28th December 2008   #14 (permalink)
 
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Seems to be up now.
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Old 28th December 2008   #15 (permalink)
 
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Quote:
Originally Posted by netblues View Post
On the other hand, a big datacenter has better redundancy (including staff) than a small one.
There are some "big" datacentres with no redundancy at all, and as eUKHost dont have a datacentre, but colo/rent from BlueSquare its irrelevant.

Quote:
Originally Posted by netblues View Post
It seems it is a network issue
with many of those hosted at bsq down/unreachable, I'd suggest its something to do with the fibre/provider to the building ...
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