Thread: cPanel 11

Apart from a few "x" skin changes, which no-one sees as we have alternate skins, a few new bugs, and a couple of fixes, its not really any different.

Had it on one of our cpanel boxes since it was available at edge last year (needed something else that was only available in edge) which had a bit of a support nightmare for a while, but it calmed down quick enough.

At the end of the day, 99% of the clients never look at and dont care about the control panel - its not like they sit at it all day - they read/send their email, they ftp their websites and they get on with their business - what menu program/script you have to allow them to add an email address is inconsequential.

Originally Posted by othellotech

At the end of the day, 99% of the clients never look at and dont care about the control panel - its not like they sit at it all day - they read/send their email, they ftp their websites and they get on with their business - what menu program/script you have to allow them to add an email address is inconsequential.

About 75% of our clients are probably like that, but the other 25% are very much regulars in the CP - particularly our VPS clients who seem to be constantly adding new sites, mailboxes, users, etc.. They certainly use it more than I would/do.

I think the video/tutorials are a nice feature yet I don't think the cPanel tutorial makers will be happy .

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Originally Posted by UH-Matt

Dont like cpanel at all... nasty mashed together software.

I'm the opposite and don't like Ensim, far too limited.

I have never really tried Ensim, i looked at the demo but that's about as far as it has gone.

Ensim security is fantastic for shared hosting, other than that I agree it does lack, but its a way of standing out from the crowd when you show a customer the key differences, especially for businesses and such who dont care what a control pane looks like. We prefer not to follow the sheep in many ways.

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Ensim licensing scheme is not ideal either.

Originally Posted by James[UH]

Ensim licensing scheme is not ideal either.

In what way?

I hate paying monthly fee's for software.

With ensim I can buy an unlimited owned licence to cover a server for about £150 quid and know i dont have to spend anymore ever. Its perfect for us.

Sometimes (once every year or two) they release a paid version upgrade, but its never more than £30-40 quid or so.

We are platinum resellers though so I can see how a normal price tag of $700 or so might put you off if you were just looking at regular pricing.

Certainly beats paying monthly fee's IMHO.

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Originally Posted by Cranky

In what way?

How much would it cost for 60 Ensim licenses, on a per month basis?

Originally Posted by James[UH]

How much would it cost for 60 Ensim licenses, on a per month basis?

No idea, I only use Plesk.

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Originally Posted by UH-Matt

I hate paying monthly fee's for software.

With ensim I can buy an unlimited owned licence to cover a server for about £150 quid and know i dont have to spend anymore ever. Its perfect for us.

Sometimes (once every year or two) they release a paid version upgrade, but its never more than £30-40 quid or so.

We are platinum resellers though so I can see how a normal price tag of $700 or so might put you off if you were just looking at regular pricing.

Certainly beats paying monthly fee's IMHO.

What level of support do Ensim provide? It used to be per incident.

With cPanel, at any time I can contact them and get a resolution to any problems. However, when we first started using Ensim, they broke the server, after paying them to take a look!

We're platinum resellers so we get any support tickets we need directly submitted to their engineers and included. I know if your wanting to get support normally its something like 5 included with a licence then $50/incident so its not the best for normal or small users.

As I said its probably not fantastic in terms of support or price for handful's of servers, but if you commit to them in large numbers they are very commited back.

We have almost monthly teleconferences with the dev's providing feedback and such and views of the future roadmaps and versions.

Its nice to use a product which not everyone elses uses/likes yet suits us nicely. Im sure we lose customers by not having cpanel but we gain just as many looking for ensim specific or the security of true chroot's and such...