telephone system with authorization code

uk2.net · 29th August 2007

Hi,
Was wondering if any of you knew a telephone system where callers can be asked to enter a authorization code before being passed on to an agent.

Callers would only be allowed to move on if they type in a code that is matched in a database.

Thanks for your help.

Ditlev

midnightsoftwar · 29th August 2007

You should be able to do this with asterisk with a bit of coding.

ukgaz · 29th August 2007

not sure if this is any use at all http://www.varilogix.com/

uk2.net · 29th August 2007

hi,
Thanks for your answers. Yes, I've been told that asterisk would be able to help me with a bit of messing around. I was hoping there was a turnkey setup out there that we could just buy though.

Varilogix and maxmind is great to prevent chargebacks etc.
What I am looking for is a system that will ask for a specific code on the IVR before letting the caller talk to anyone.

D

burble · 29th August 2007

Shouldn't be too hard to set up asterisk. In fact, google 'asterisk passcode' - second link is http://www.asteriskguru.com/tutorials/authenticate.html, which looks like what you're after.

Dhosting · 29th August 2007

Asterisk with freepbx dead easy to setup, simple to config.

I like the new freepbx 2.3 excellent software

Have a look at http://trixstore.trixbox.com/product...oducts_id=6745
that should do what you want etc.

uk2.net · 29th August 2007

thanks for your input guys