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Old 27th April 2004   #1 (permalink)
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Blueyonder

I have been using Blueyonder for a number of years now and wondered what everyone thought of their service.
I've not had to much bother with them and their 24/hr support is impicable. And now with pay online options it makes it so much easier and user friendly.
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Old 28th April 2004   #2 (permalink)
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Just recieved an email this morning from my ISP that our packages are being upgraded for free.
My package will now be - The 50% speed increase applies to downstream bandwidth speeds only. Upstream bandwidth speeds will remain at current levels -
128k for 512k service & 256k for other services, but upload speeds will rise from 512k to 725k

Not bad for £25 a month
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Old 28th April 2004   #3 (permalink)
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I've heard they are normally quite good.. also heard NTL are doing something similar (50% free or something like that).
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Old 28th April 2004   #4 (permalink)
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Old 28th April 2004   #5 (permalink)
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Ricky - the 2mb uncontended is good
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Old 29th April 2004   #6 (permalink)
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Old 1st December 2006   #7 (permalink)
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Quote:
Originally Posted by Sally View Post
I have been using Blueyonder for a number of years now and wondered what everyone thought of their service.
I've not had to much bother with them and their 24/hr support is impicable. And now with pay online options it makes it so much easier and user friendly.
Blueyonders the best domestic cable internet provider I've used that's for sure.

Very little downtime over the years.
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Old 2nd December 2006   #8 (permalink)
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... bit of an old thread.
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Old 2nd December 2006   #9 (permalink)
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... bit of an old thread.
True, but I'm still useing Blueyonder and we're still getting a good service after years of use.
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Old 2nd December 2006   #10 (permalink)
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blueyonder huh?

Maybe trying to make his post count higher hehe,

never been on blueyonder which is great!
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Old 2nd December 2006   #11 (permalink)
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blueyonder huh?

Maybe trying to make his post count higher hehe,

never been on blueyonder which is great!
Good plan, hadn't thought of that!

So who do you recommend to people looking for a good ISP?
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Old 3rd December 2006   #12 (permalink)
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Im on pipex homecall at the moment, Had no problems with them
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Old 4th December 2006   #13 (permalink)
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When i was in Edinburgh i had a Telewest connection 8mb iirc and loved it. I had some issues with it but every time i had problems i was on the phone and managed to get part of and sometimes all of my bill refunded.

I have now moved to an area when not only can i not get Telewest but i can not get any cable connection at all.
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Old 4th December 2006   #14 (permalink)
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when i called telewest last month to complain of 80% packet loss... i was told to clear my cookies and restart internet explorer... great customer service? i don't bloody think so... the woman also hung up on me when i asked to speak to someone who knew what a computer was
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Old 4th December 2006   #15 (permalink)
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when i called telewest last month to complain of 80% packet loss... i was told to clear my cookies and restart internet explorer... great customer service? i don't bloody think so... the woman also hung up on me when i asked to speak to someone who knew what a computer was
I know where you coming from, Blueyonder provide a great service when it just works, we've been likely with this so far I guess.

The only home ISP I've used that had both a good service and a good support team are Zen Internet (ADSL) , I use these guys for my backup net connection at home, just incase the primary goes down
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