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Thread: XBOX 360 issues

  1. #1

    XBOX 360 issues

    OK, so I cannot seem to find anywhere which component(s) is/are actually being replaced free of charge by Microsoft.

    It junked out on me and all that I know is I have to chance wasting postage for them to tell me that I am responsible for the repaired items.

    I can't open it up, because it voids the extended warranty if it applies.

    If I just know what component it is they are replacing, I can figure out whether or not it is likely or at least possible to be the component that is broken in mine.

    Anyone heard anything?

  2. #2
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    i just took mine back to the shop i bought it from when it died... but it was under the original 12 month warranty. Got a brand new one there and then with another 12 months on it.
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  3. #3
    I rang them up, told them the problem, and they said "thats fine, that will be fixed free of charge"

    They sent a courier to pick it up, and had it back in a couple of weeks, same console, working fine, and a free month of gold Live subscription.
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  4. #4
    Quote Originally Posted by markcastle View Post
    i just took mine back to the shop i bought it from when it died... but it was under the original 12 month warranty. Got a brand new one there and then with another 12 months on it.
    Only problem with that though is you'd lose your saved games surely?

    I believe you get back your original box when it's repaired by MS.

  5. #5
    Saved games are stored on the hdd, which they tell you not to send with the console, so whether you get your original or a replacement you dont lose them..
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  6. #6
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    It's in their interest to make 'at loss' repairs, simply to keep you buying the games.

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    My brother sent off his 360 2-3 months ago, sometimes when it booted, it did nothing but flash red around the circle on the console, but a power cycle fixed it.

    Had it collected, they faffed for 2 weeks, sent him a brand new console with 12 months warranty, and refunded the £80-something cheque.. Twice.
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  8. #8
    Quote Originally Posted by Jamie- View Post
    Saved games are stored on the hdd, which they tell you not to send with the console, so whether you get your original or a replacement you dont lose them..
    Ah of course they are!


    I've just got mine (Premium) and it came attached to the end so I completely forgot it could be removed. I was thinking you'd need to open the case up..

  9. #9
    Haven't had any issues with the elite version apart from it sometimes crashing, but what else do you expect from something microsoft branded ;o)
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  12. #12
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    That happened to me although luckily mine was still in Warranty at the time so got an immediate replacement. BTW have you played Assassins Creed yet? Great game IMHO.
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    I took mine back to the local Game where I bought it, no questions/receipt asked for, they swapped the HD over for me whilst giving me a new one.
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