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Thread: CyberHostUK Website Review please :)

  1. #1

    CyberHostUK Website Review please :)

    Hi all,

    I'd really appreciate if you could take a look at http://www.cyberhostuk.net and let me know your comments and suggestions on the design, layout, colour scheme etc.

    I welcome all positive and negative feedback and would appreciate your comments and possibly further additions and improvements that can be made to the website.

    Looking forward to hearing from you.

    Thanks a lot
    Tim K - CyberHostUK
    (url-removed: need 20 posts).[/SIZE]

  2. #2
    Ovalnet
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    richardys is on a distinguished road
    Hi,

    [Friendly word of advice]

    You should have a postal address on the website in accordance with the "The Consumer Protection (Distance Selling) Regulations 2000".

    http://www.hmso.gov.uk/si/si2000/20002334.htm

    [/Friendly word of advice]
    Richard Yeames-Smith
    Ovalnet | Company No: 5813820 | VAT No: GB 891 7040 14

    Ovalnet - http://www.ovalnet.co.uk
    Web hosting and domain name services

    Oval Telecom - http://www.ovaltelecom.co.uk
    Free 0845 and 0870 to UK fixed line, fax to email, voice mail and VoIP (SIP, IAX, H323)

  3. #3
    Certified VIP Host
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    JamieBeeston is on a distinguished road
    Why call yourself UK when you host in the USA?

    Never understood this.

    J
    Register1.net
    .eu £7.95
    .com .net .org .uk £5.48
    Premium UK Virtual Hosting from £16 a year
    Quad Core 2.83Ghz 1GB 2TB 250GB Xeon Servers from £49
    Company reg: 04186664 VAT reg: GB 815 5899 88
    [Any views expressed on this forum are my own, and may not represent the views of any organisation that I own or am connected with.]

  4. #4
    Richard, Thanks for the advice, I'll be sure to look into this.

    Jamie, We are a UK-based company (UK residence), but we have servers located in the USA.
    Tim K - CyberHostUK
    (url-removed: need 20 posts).[/SIZE]

  5. #5
    Certified VIP Host
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    JamieBeeston is on a distinguished road
    Aye, I gathered that from your Site, it's just a pet hate..

    using UK in your name gives the impression to end users that you are a UK based UK Operated UK Hosted company.

    Much like happened with UkHost4u in the beginning.

    There are only two real reasons that I can see for hosting in the US.

    1) Your target demographic is US / Canada / Mexico
    2) You are trying to cut costs as cheap as possible at the expense of service and speed.

    Anyway, this isn't a conversation worth having again, we've all been here over and over and over and over again.
    Register1.net
    .eu £7.95
    .com .net .org .uk £5.48
    Premium UK Virtual Hosting from £16 a year
    Quad Core 2.83Ghz 1GB 2TB 250GB Xeon Servers from £49
    Company reg: 04186664 VAT reg: GB 815 5899 88
    [Any views expressed on this forum are my own, and may not represent the views of any organisation that I own or am connected with.]

  6. #6
    Certified Standard Host
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    Paul-UKWSD is on a distinguished road
    On a positive note I like your site, nice and clean design and easy to navigate.
    Paul Ridge | UK Web.Solutions Direct
    Shared Hosting ■ Reseller Plans ■ Managed Dedicated Servers
    http://ukwebsolutionsdirect.co.uk Est. 2001

  7. #7
    Livid Penguin
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    Ditto what Paul said... very easy to navigate, thats the main thing for me!
    If I was to ever use a hosting company, I'd want my sites to be located in the UK.
    However, saying that, your not trying to hide the fact your servers are located in the USA, in-fact you specifically state where they are located! So I've no problems with it. :-)
    Luke

  8. #8
    Certified VIP Host
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    AndyGambles is on a distinguished road
    Also you do not present customers with your temrs and conditions prior to requesting payment information.

    You should also provide a phone number on your website.

    Again re-iterating other points raised. People are starting to become wise of UK companies with US servers. The savy customers now see US based servers as being provided by a person with a day job and little support.

    I am not saying this is you just some customers are becoming wary of this.

    Even general non-techy customers loooking for hosting tend to ask on forums and get the "US v UK" debate fired at them.
    Andy
    https://www.servertastic.com | https://aguk.net | http://twitter.com/andygambles
    Company No:4982077 | VAT No:GB 808 6365 12 | Data Protection:Z9090458
    Tel: 0800 917 6557

    *My views are my own and not those of any company I own or represent.

  9. #9
    Certified Standard Host
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    netserve is on a distinguished road
    There's no indication of who the customer is doing business with, are you a partnership, sole trader, limited company? Whats your company number and registered office?

    Are you vat registered, where's your vat registration number ?
    If you're not vat registered at least state that there's no vat to add.

  10. #10
    Thanks for all your comments so far, they've all been very helpful. I will certainly look more deeply into what's been said/suggested.

    With regards to the US vs UK issue, we're researching UK datacenters and providers and have been doing so for many months now (we want to make sure we're making the right decision) as we hope to eventually offer our customers a choice of hosting in the UK or USA, as well as expand on the services we currently offer.

    Please keep your comments/suggestions coming in.

    Thanks all, appreciate it
    Tim K - CyberHostUK
    (url-removed: need 20 posts).[/SIZE]

  11. #11
    Cyberhost, I like it . Simple yet clean - not one of those strange flash things with pictures of glittering servers .


    Nice to see a manchester fellow on here too.
    ______________________________
    Fresh-Networks UK Internet Solutions

    Gaming Servers, Dedicated Servers, VDS,Web Hosting and Shoutcast.
    Lee 'Fresh' Bell, Managing Director

  12. #12
    Row
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    Yes lovely site, excellent layout

  13. #13

    Smile

    Quote Originally Posted by Fresh-Networks
    Simple yet clean - not one of those strange flash things with pictures of glittering servers
    Yeah.. they really annoy us too! It's quite unbelievable how many hosting companies actually use them on their website! (and with an annoying rollover or loading sound)!

    Quote Originally Posted by Fresh-Networks
    Nice to see a manchester fellow on here too.


    Quote Originally Posted by Row
    Yes lovely site, excellent layout
    Thanks very much for your kind words.

    Please keep all your comments and suggestions coming in.
    Thanks again.
    Tim K - CyberHostUK
    (url-removed: need 20 posts).[/SIZE]

  14. #14
    Wise Hosting
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    wise is on a distinguished road
    is that AWBS you are using? If so - nicely templated.
    Brian Box
    Wise Talk | Wise Hosting | wisevps | follow us on twitter

  15. #15
    Quote Originally Posted by wise
    is that AWBS you are using? If so - nicely templated.
    Hiya. Thanks for the comment - but no, we aren't using AWBS. It's just a custom-designed template by our design team.
    Tim K - CyberHostUK
    (url-removed: need 20 posts).[/SIZE]

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