I dont know much about the tech side of things so i need a web hosting company that can offer good advice and customer service for an ecommerce websight. Can anyone recommend one in the UK? The one I have at the moment doesnt seem to offer any advice on defending against hackers to my files etc..... I have constant problems with finding files containing words that shouldn't be there like ....viagra, diamler chrysler, legal firmsetc...... and I dont know how they got there. No one at the host company seems to be able to explain how they got there. I am also not confident enough to go in and remove them as I am not tech aware!!!!

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Andy Booth

Naglotech Ltd Webhosting, Colocation, Consultancy
Cybernetic-Servers Game Servers, Dedicated Servers

Company No : 5326296
AS35327

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Web Host - VIP Member

/me owes Castle a pint!

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Register1.net
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Is this a request for products and services forum?

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••• Mark Castle ••• Secura Hosting Ltd •••
••• Managed Hosting •••
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oops..

My Bad.

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Register1.net
.eu £7.95
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Premium Virtual Hosting from £33 a year
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Oliver Warburton
Managing Director, INX-Network Ltd.
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Off on one of their grace and favours treats I'd imagine!

rkr: Drop a post in the Requests for products and services section and you'll get plenty of replies.

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Register1.net
.eu £7.95
.com .net .org .uk £5.48
Premium Virtual Hosting from £33 a year
Quad Core 2.5Ghz 1GB 250GB Xeon Servers from £49
Company reg: 04186664 VAT reg: GB 815 5899 88
[Any views expressed on this forum are my own, and may not represent the views of any organisation that I own or am connected with.]

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thanks for the reply - the web site is www.rkridings.com it is a bespoke built site in PHP on a Linux platform.

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Registered User

Im not that up on the tech things but it was bespoke built in PHP on a linux platform - if that makes sense!

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Registered User

If it is custom built rather than using a commercial cart and keeps getting hacked then I would suggest there are coding issues. While ourselves and no doubt any number of other hosts will offer a snapshot of your files and perform a comparison, if the code is poor then it is always going to be hacked..

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CCS Leeds Ltd

Company reg: 03507910 VAT reg: GB 698 2027 05
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For all your Broadband / DSL, MLPPP Bonded, Leased Lines
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Web Host - Certified Member

Actually in the *files* or added to your *database* ?
i.e are you a "victim" by not having a secure platform for the application (host issue) and/or insecure code within your application (designer issue) or by being abused through some "feature" that is allowing miscreants to add to your DB etc (coding issue not authenticating/checking the data) ?

Without taking a look at the app and db and knowing the host I couldnt guess, but if its a custom application I'd suggest starting by getting the original supplier back on the case to explain it.

Dehacking and debugging someone elses design/code/app is not the sort of thing a general host or supplier would get involved with, and it does (initially) sound more like your custom system is lacking in security ...

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Rob Golding, Othello Technology Systems Ltd AS29527 Company#03894981 VAT#GB-782561410. T:0871 277 6875 F:0871 277 6875
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And if they are prepared to delve into the code in question, its likely to be very expensive. How expensive will also be dependant on commenting/readability.

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Leigh Jepson
Midnight Software
Tel: 0870 490 0725 - VAT: 896 9527 43
Email: leigh@midnightsoftware.co.uk

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Registrant Contact:

Jake Ruston (jakeruston@hotmail.co.uk)
+1.1709740404
Fax:
59 Ochre Dike Walk
Rockingham
Rotherham, S61 4JA
GB

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Web Host - Certified Member

what a douch bag

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