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Design client feedback CRM software
This is going to be a hard one to explain. But imagine, if you will, the following scenario.
I've just finished doing a load of site mockups for my client, which I need them to review, and I want my whole team to have access to the feedback. Sending and forwarding disparate emails is cumbersome and inefficient: I want to just post the files to an online area and have the client automatically notified by email. They then log into this (as yet imaginary) system, review the images and leave feedback, to which I or a colleague can then reply if necessary, and have a record kept of all communication for everyone's benefit.
Next I want to put up a demo of a content management system for the client to evaluate. Again I'd like just to be able to post a link and get feedback in the same way.
But as yet I haven't found any software which accomplishes this. I think basically what I'm looking for is a kind of CRM system which integrates resources such as links, image galleries and project documents which can be made selectively available to clients. Similarly I'd like to be able to assign designers to certain projects, so that they only see information which is relevant to them.
This is something which I would have thought to be a fairly commonplace desire among design teams; and yet none of the major CRM apps out there seem to offer this functionality.
This may be a wood-for-trees situation in which a dedicated software solution isn't necessary and there's a much less involved way of organising communication of this nature, but if there is I haven't found it yet!
Any ideas?
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