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  1. #1
    Posts 60
    Post rank 251 (-15)
    Array

    Tip: Ten "Golden Rules" To Follow When Choosing An Web Host

    Making the right decision when choosing a hosting service is a difficult enough now and it will become even harder.

    By Dimitar Avramov
    CEO, HostColor.com

    I have been managing a web hosting company long enough to know who in this business plays by the rules and who doesn't. Making the right decision when choosing a hosting service is a difficult enough now and it will become even harder. Why?

    The hosting market has grown a lot within the last two years and many newcomers stepped on the scene. Most of them have been attracted by the industry's promise of significant growth. The Asian market is projected to increase by 15% per year until 2008. It should be noted that this prediction does not include the Japaneese growth rate. Europeans spent 1.8 billion dollars for hosting in 2003 and expectations for the coming years even higher. According to the Market Researchers, the European hosting market will reach $6.8 billion by the end of 2005. In the UK only consumers and businesses will spend $1.7 billion for hosting in 2005.

    Attracted by the good omens many of the new hosts get down to work without having a complete service solution or a plan how on their business development. As usual with newcommers, the brand new companies often try to beat down the prices or start offering high rate, or even unlimited, banwidth and space to the potential customer. By flooding the market with a "mess of big promisees" providers only confuse most people who seek hosting services. Many of the new companies fail to meet requirements and as a result the industry's quality of service does not live up to expectations.

    We have to work hard to prevent this situation of having a large number of unhappy customers. The industry should introduce more strict rules and standards that must be respected by both providers and customers. Of course we shall also keep the market open and to prevent any chance of an oligarchy led by a few big corporations.

    How to keep the hosting industry's growth is a substantial debate. Realizing the importance of this issue I can put in my thoughts into the discussion. Here are my suggestions and advice to new web hosting companies and especially for those who need to choose their new web hosting provider.

    1. Make your Own Research

    Forget Testimonials at the host's page. Although we also have them and what is written are true opinions, no doubt, you have to see for yourself if the company is as reliable as it claims. Just contact them and ask for information you will need to know. "Where is their data center located?", "What happends if I exceed a bandwidth limit?", "Do you provide basic help with scripting?", "Am I going to have full control over my domain and if not do you register the domain at customer's name?" etc. Ask any question that might affect on your online business.

    2. Ask for reviews

    Ask for reviews about particular provider in the leading hosting/webmaster forums. This way you will be able to find out more about host's reputation among its peers. You will see what are the pros and cons of the service. Note there is no "perfect provider" but there are a lot of awful ones.

    3. Check for Provider's Business Establishment

    Check if a host states its business address or phone number. If a particular host doesn't have this information on its web site or does not provide support phone number it may mean it have no physical offices. Hosts like these are not incorporated in any country. So they can go offline or close business anytime they want. Ask the hosting company representatives if it has legal presence; where are they incorporated and where do they pay their taxes. You should not really bring business and profits to people who are not responsible enough. Paying taxes is substantial engagement of any business worldwide. It is always better to support companies located in your own country if they provide good service at a low cost.

    4. Require Phone Support

    When choose a host be sure whether they provide phone support. Hosts generally provide phone support if they are reliable enough. It doesn't need to be a Toll-Free phone but having one is an advantage.

    5. Go for Companies That Offer Reasonable Pricing

    Take a look at the host's pricing. Price under $10 a month for 2 GB space / 50 GB banwidth or more is not a good sign. It means the host oversells heavily or tries to underbid the market. Stay Away!

    6. Get Information about the Provider's Policy

    Make sure you check Host's Policy. Some providers have very strange Terms of Service (TOS). They don't take any responsibility for the service they provide and state in their TOS they can close your account for no reason anytime they decide. Be sure the provider respects its customers' privacy and will not sell your contacts to third party.

    7. Do Not Tolerate Illegal Activity

    Avoid Spammers and Internet Piracy. I was spammed 4 years ago by company that now has a reputation of a good host; that doesn't mean we should support spammers. So never sign up with spamming hosts! Keep in mind that a host that performs such illegal activity may at some point turn harm your direct interest as well.

    8. Check Host's Brand and Business History

    Check host's whois information! Go to archive.org and find more information about the previous business years of a hosting provider. If this company has a business experience in selling vegetables you cannot expect them to have good knowledge in providing reliable hosting services.

    9. Support Competitive Providers

    Do not ignore smaller hosting companies in favour of the "big guys". Big players often don't care about your web site simply because they host thousands of web sites like yours. This of course does not mean you necessarily have to go for hosting to the guy next door who runs a server in the basement. Spend some time to learn more about the offers you think are worth it.

    10. Ask for Host's Business Engagement

    Ask the hosting provider for it's business engagement. What are their plans to improve the service. How does the company contribute for the industry's development?

  2. #2
    Posts 1884
    Post rank 18 (14)
    Array
    A lot of that is b0llocks I'm afraid... we don't provide phone support.

    $10 for 50GB is acceptable but under is not?

    Most of that is common sense.

  3. #3
    Posts 60
    Post rank 251 (-15)
    Array
    Well... if you have good ticketing system you may not provide phone support but customers feel more confortable when they are able call you when they need.

    Best Regards
    D.

  4. #4
    Newbies on a roll
    Posts 16
    Post rank 1848 (-12)
    Array
    Seems like some good advice.

  5. #5
    Posts 60
    Post rank 251 (-15)
    Array
    I'm glad if you find it useful.

    Best Regards
    Dimitar

  6. #6
    Newbies on a roll
    Posts 7
    Post rank 5880 (-12)
    Array
    It's a good guide, but a lot of servers can't provide phone support. How is $10 or less for 2GB or more too cheap? If anything, considering how popular the web hosting industry is now, that's quite cheap. Of course, my message is quite unreasonable considering how long ago this post was written. So, pretending this is 2004. Good job, that is a wonderful guide.

  7. #7
    I'm a Newbie
    Posts 5
    Post rank 6321 (-13)
    Array

    Smile

    It's a good advice,its very useful.

    Best Regards
    Thanx.

  8. #8
    560 rating
    2 reviews
    Posts 593
    Post rank 95 (49)
    Array
    piss off.

  9. #9
    Registered User Array
    thanks... great tips.. it's useful.

  10. #10
    91 rating
    4 reviews
    Posts 7974
    Post rank 12 (-10)
    Array
    Quote Originally Posted by jawnmurray View Post
    thanks... great tips.. it's useful.
    Can you dig up any older post? Goon.
    Peter Knapp - CCS Leeds Ltd - www.ccsleeds.co.uk
    Coal Road, Leeds. LS14 2AQ / Co. reg: 03507910 / VAT reg: GB 698 2027 05 / Tel: 0113 294 66 99
    UK Leased Lines | Hosted VoIP & SIP Trunks | EFM - Ethernet First Mile
    Free Install and Cisco Router on Fully Managed EFM at up to 20Mb/s only 300 per month

  11. #11
    Registered User Array
    Quote Originally Posted by Pete-CCS View Post
    Can you dig up any older post? Goon.
    Particularly given the last reply on the thread!
    Freethought Internet
    Freethought Internet Limited registered in London No. 5862996. Registered office: The Old Church Hall, 2A Cromwell Street, Lincoln, LN2 5LP. VAT number GB 987 0952 66.

  12. #12
    Posts 5813
    Post rank 8 (43)
    Array
    Quote Originally Posted by jawnmurray View Post
    thanks... great tips.. it's useful.
    You sir, are a fool.

  13. #13
    11 rating
    12 reviews
    Posts 3979
    Post rank 3 (7)
    Array
    He's already been warned for his time wasting and pointless posts in the Dark Knight thread!
    Jon Roberts, M.D of RackSRV Communications Ltd
    UK specialists in Dedicated Servers, Colocation & Rackspace
    Company: 06856870 VAT: GB 934 7073 15 Tel: 0330 229 1000

  14. #14
    Registered User Array
    it was a mistake. I looked at the date after I posted it. I'm sorry. I was just looking for good stuff to read.

  15. #15
    91 rating
    4 reviews
    Posts 7974
    Post rank 12 (-10)
    Array
    Fair crack chap - consider me apologising. Welcome along if you feel like staying althoug I would have been really bored trawling that far back in a forum!
    Peter Knapp - CCS Leeds Ltd - www.ccsleeds.co.uk
    Coal Road, Leeds. LS14 2AQ / Co. reg: 03507910 / VAT reg: GB 698 2027 05 / Tel: 0113 294 66 99
    UK Leased Lines | Hosted VoIP & SIP Trunks | EFM - Ethernet First Mile
    Free Install and Cisco Router on Fully Managed EFM at up to 20Mb/s only 300 per month

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